Client seeks assistance with a mortgage foreclosure matter. Client is living in a property owned by her deceased grandfather. In March 2008, grandfather obtained a reverse mortgage for $187,500, which is now owned by Bank of America. In 2018, grandfather died intestate leaving twelve heirs, including his now-deceased wife’s three children who share fifty-percent interest in the property and are not cooperative. Client is working with a housing counselor to obtain financing to repay the reverse mortgage. A volunteer is needed to represent client at her fifth conciliation conference that is likely to be rescheduled in May, as well as subsequent conferences in the Diversion Program.