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Case Type Consumer Skills Developed Client Interviewing/Negotiation/Working with Government Agencies

Case #19-0044602

Client seeks assistance with recovering his tax refund. In February 2017, client made a typographical error when filing his taxes and accidentally sent his tax refund of $4,919 to someone else’s account. Client attempted to work with the IRS and the bank at issue, American Heritage Credit Union to reclaim the tax refund, but he was unsuccessful. A volunteer is needed to negotiate with the bank to allow client to reclaim his tax refund.