Client seeks representation for a collections hearing in Municipal Court scheduled for February 8, 2021 at 9:45. VIP can provide guidance requesting a remote hearing (via Zoom), which is generally granted, or can provide details on the court’s significant COVID-19 precautions should the volunteer prefer to attend in-person. Client used financing to purchase a used car in 2017. The car was defective, so she stopped making payments. The car was then repossessed by the financer, who claims the car was resold for a very low amount. Client’s understanding at the time was that the repossession would satisfy the amount owed for the car, but according to the financer, it did not. Client’s goal is to dispute the matter. A volunteer is needed to represent client at this hearing.